![]() ![]() Fishbone Diagram ExampleĪfter you’ve brainstormed all the potential causes, it’s time to start analyzing them. This is a living document that will change and evolve as you learn more about the problem. For each category, ask “Why is this happening?” and “What could be causing this?” This will help you dig deeper and get to the root of the problem.īe sure to leave enough room to add more details as you go. Once you have a good understanding of the issue, you can start looking for specific causes. Break each category down into specific causes Alternatively, if you’re evaluating your company’s organizational design and overall well-being, your categories can be structure, strategy, systems, skills, style, staff, and shared values - also known as the McKinsey 7’s.ģ. When making your fishbone diagram, it's essential to start with the right categories so that all issues can be identified and properly addressed.įor example, if your team is looking to refine your marketing objectives, you can use the 4 P’s of marketing: product, price, place, and promotion. Afterward, you can start looking for potential causes and break them down into specific actionable concerns. Doing this lets you see the big picture so you can have a good understanding of the issue at hand. These are typically people, processes, and technology. The next step is to identify the main categories that could be causing problems. What is it that’s not working the way it should? Once you have a good understanding of the issue, you can start looking for potential causes. This is what all the bones or causes will branch off from and is the first thing you should identify in the diagram. The head of the fish should be the problem that you’re trying to solve. When you’re ready to start filling in the diagram, there are a few things to keep in mind: Then, you can sort through them to find the best ones. Once you have a satisfactory list, you can start to fill in the details for each field.īe sure to encourage everyone to contribute, even if they don’t think their ideas are “good enough.” The goal here is to generate as many potential solutions as possible. Start by gathering your team together and brainstorming the different areas that could be causing problems. This makes it easy to see how different factors might be linked to the problem at hand.
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